Receipt printers and paper

A Point of Sale (POS) receipt printer is a crucial component of any retail business, providing customers with physical proof of their transactions. Shopify POS supports a variety of receipt printers, ensuring seamless integration with your existing system and enhancing your overall point of sale experience.

POS receipt printer FAQ

What is a POS receipt printer?

A receipt printer is a specialized device that produces printed documentation of credit card transactions or purchase receipts, often as a component of point-of-sale systems. This equipment is vital for businesses to handle payments efficiently and provide customers with clear transaction details after a purchase.

How to set a printer as the default for receipt printing?

Upon connecting a printer, it is automatically designated as the primary printer for printing receipts. If you have several printers, you can modify the primary printer within Shopify POS as given below.

Steps to modify the primary printer:

1. In Shopify POS, tap the ≡ symbol, followed by "Manage connected hardware."
2. In the "Receipt printers" section, select the printer you wish to designate as the primary.
3. Activate the "Primary receipt printer" option.

How to print a test receipt?

After setting up your supported receipt printer, a brief diagnostic report will be printed. To ensure that the paper is loaded correctly, press the FEED button located on the front of the printer. Following this, it is recommended to print a test receipt to verify that everything is functioning properly.

• In Shopify POS, tap the ≡ icon, followed by "Manage connected hardware."
• Select the printer you want to test.
• Tap "Test receipt printer."