Shopify is committed to providing customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.
Shopify will provide training to employees and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees and other staff members.
Shopify will take the following steps to ensure employees are provided with the necessary training:
Shopify is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.
Shopify will continue to take the following steps to ensure all new websites and content on our websites conforms with WCAG 2.0, Level A:
Shopify has taken the following steps to make sure existing feedback processes are accessible to people with disabilities upon request:
Shopify will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016:
Shopify will take the following steps to ensure all websites and content conform with WCAG 2.0, Level AA by January 1, 2021:
Shopify is committed to fair and accessible employment practices.
We will take the following steps to notify the public and staff that, when requested, Shopify will accommodate people with disabilities during the recruitment and assessment processes and when people are hired:
Shopify develops and puts in place individual accommodation plans and return-to-work plans for employees that have been absent due to a disability.
Shopify will take the following step to prevent and remove other accessibility barriers identified:
For more information on this accessibility plan, please contact the Accessibility Team at:
Accessible formats of this document are available free of charge upon request.