Shopify vs. Salesforce Commerce Cloud

Lower costs and faster implementation than Salesforce

Hundreds of enterprise brands are moving from Salesforce to Shopify to sell more, lower costs, and launch faster.

Some products and features shown on this page may not be available in all regions.

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3 reasons brands are switching

Higher conversion

36% higher conversion than Salesforce. Period.1

"The world's best-converting checkout"1 isn't hype. It's a fact. And it gets results that only Shopify can.

Checkout conversion on Shopify vs. Salesforce Commerce Cloud

Extensible checkout features

Extensible

Add unique flows, discounts, and UI to your checkout with apps, APIs, Shopify Functions, and Shopify Extensions—upgrade safe, always.
Customizable checkout

Customizable

Make checkout unmistakably yours—from fonts to favicons. For full control, dive deeper with developer APIs.
Data-rich checkout insights

Data-rich

Unlock powerful insights with custom pixels. Turn data into action. Leave your competition behind.

These brands switched and sold more

Better TCO and ROI

35% savings.2 Greater returns.

Put your developers on growth, not maintenance. On Shopify, anyone can update, launch, and optimize, so your team can save money and maximize ROI. In Shopify’s commissioned TCO study, platform costs were 14% higher and operating costs were 6% higher on Salesforce Commerce Cloud.2

These enterprise brands switched and slashed costs

Faster implementation

100% commerce. 0% compromise.

Shopify is built for commerce, not CRM, with 300+ new features a year. Brands migrating to Shopify from Salesforce Commerce Cloud implement 22% faster, so teams can launch sooner and keep improving after launch.3

Shopify Editions showcasing 100+ updates

Shopify launches 100+ updates every six months in Editions, with no slowdown in sight

Explore the latest 

Sell in AI chats

AI commerce product search interface

Sell in AI chats with Shopify

Agentic Storefronts puts your products in ChatGPT, Gemini, and more. Every sale runs through Shopify Checkout.
AI tools for team productivity

Do more with the team you have

Shopify’s enterprise AI tools help your team sell in AI chats, move faster, and make decisions from one commerce platform. Sidekick can analyze store data, create campaigns, and surface insights your team can act on.

These brands switched and sold more

Recognition

Leaders recognize leaders

Forrester logo
Shopify was recognized in the 2024 Forrester Wave™: Commerce Solutions for B2C, with the highest possible scores in 12 criteria.
Gartner logo
Shopify is positioned highest for Ability to Execute in the 2025 Gartner® Magic Quadrant™ for Digital Commerce.

November 3, 2025

IDC logo
Shopify named Leader in IDC B2C Commerce Platforms, 2024

Migration

Migrate from Salesforce Commerce Cloud to Shopify

According to Shopify’s Time to Value report, brands migrating to Shopify from Salesforce Commerce Cloud implement 22% faster, are 2.5 times more likely to launch on time, and are 1.5 times more likely to stay on budget.3

100K+

partners across 50 countries

21,000+

apps in the Shopify App Store

Resources for enterprise migrations

Migration guide arrows

22% faster implementation than Salesforce

Get a proven approach for moving from Salesforce to Shopify in our guide with CQL, a digital agency with deep technical expertise.
Shopify Partners logos

Hire a migration partner

Hire a migration partner that specializes in enterprise migrations and has expertise in both Salesforce and Shopify.

Shopify vs. Salesforce Commerce Cloud comparison

Compare the areas enterprise teams evaluate when looking for Salesforce Commerce Cloud alternatives: pricing and TCO, implementation speed, checkout conversion, B2B, international commerce, AI tools, apps, maintenance, and developer workload.
Comparison of Shopify and Salesforce Commerce Cloud across pricing and TCO, implementation speed, checkout conversion, B2B, international commerce, AI tools, apps, maintenance, and developer workload
Comparison areaShopifySalesforce Commerce Cloud
Pricing and TCO
Shopify
Up to 33% better total cost of ownership than competing commerce platforms
Salesforce Commerce Cloud
Platform costs were 14% higher and operating costs were 6% higher than Shopify in the commissioned TCO study
Implementation speed
Shopify
22% faster implementation, 2.5 times more likely to launch on time, and 1.5 times more likely to stay on budget
Salesforce Commerce Cloud
Implementation planning depends on storefront, data migration, integration, and enterprise rollout scope
Checkout conversion
Shopify
Up to 36% higher checkout conversion than Salesforce Commerce Cloud, plus Shop Pay
Salesforce Commerce Cloud
Benchmark platform in Shopify’s commissioned checkout conversion study
B2B selling
Shopify
B2B selling on Shopify Plus alongside DTC, POS, and international selling
Salesforce Commerce Cloud
B2B commerce depends on Salesforce Commerce Cloud products and implementation choices
International commerce
Shopify
Managed Markets helps merchants sell and ship to 175+ countries
Salesforce Commerce Cloud
International commerce depends on implementation, localization, integrations, and operations planning
AI tools
Shopify
Built-in AI tools for analysis, creative, and reaching buyers on AI platforms
Salesforce Commerce Cloud
Evaluate AI capability, implementation needs, and cost in your Salesforce setup
Developer workload
Shopify
Business teams can update content, products, and promotions in the admin, while developers use APIs and apps for advanced changes
Salesforce Commerce Cloud
Specialized teams may be needed for implementation and ongoing commerce changes
Maintenance
Shopify
Hosted infrastructure, platform updates, admin controls, APIs, and apps reduce stack maintenance
Salesforce Commerce Cloud
Maintenance can include platform operations, integrations, customizations, and specialized support
Apps and integrations
Shopify
21,000+ apps in the Shopify App Store
Salesforce Commerce Cloud
Integrations and cartridges depend on implementation choices and partner support
Case-study proof
Shopify
Case studies on this page include MZ Wallace, Decor Steals, Bauer, Keen, Rainbow Shops, NYDJ, and Rémy Cointreau
Salesforce Commerce Cloud
Use those examples to compare migration, cost, conversion, and launch outcomes against your current Salesforce Commerce Cloud setup

Sources: Shopify-commissioned TCO, Time to Value, and checkout studies referenced in the footnotes below.

Shopify vs. Salesforce Commerce Cloud FAQ

Migrate for the last time

1 Based on a study completed in April 2023 in partnership with a Big Three global management consulting company.

2 According to research commissioned by Shopify and conducted November 2023 to February 2024 by a leading independent consulting firm to study TCO across major platforms in North America.

3 Data from research commissioned by Shopify and published by EY (October 2025). All values are average. Data based on 300+ organizations surveyed with GMVs between $50-$500M+ across global key markets and seven competitor sets that migrated platforms within the past three years. Data from May 2022 to June 2025.