Build hardworking automations
Build custom automations with a simple trigger-condition-action interface to match the exact needs of your business.
Templates for a customer’s journey
From welcome and winback automations to the first-purchase upsell, get ready-to-use templates built for commerce.
Fast and reliable
Powered by Shopify’s infrastructure, your messages will reach your customers with no delays—unless you planned them.
Reach out at the right moment
Start and run automations to connect with customers at critical moments in their journey—from subscribing to your newsletter to placing their first order and every milestone in between.
Decide how automations should run based on conditions that increase the chances of your message reaching the right customer at the right time. Send a message before an order is placed, a delivery is made, or on a special occasion.
Set timing and cool-down periods
Determine when messages should reach customers, even based on a previous action like a purchase. Include wait steps in your workflows to space out messages and create the right email cadence.