Shopify Accessibility Conformance Report WCAG Edition
VPAT® Version 2.4 (Revised)
|Name of Product/Version||Shopify Checkout|
|Product Description||The process of which Buyers may finalize purchasing of a product from a Shopify Merchant.
The Checkout process includes:
|Report Date||April 2023|
|Evaluation Methods Used||Assessment is completed using a combination of manual and automated accessibility testing tools.
Manual tests are completed by working through Shopify’s Accessibility Assessment Checklist. This list includes items which reflect the latest WCAG standards.
Usability test sessions with people with disabilities are conducted post remediation, contracted out to third-party organizations who specialize in this space.
This report covers the degree of conformance for the following accessibility standard/guidelines:
|Standard/Guideline||Included In Report|
|Web Content Accessibility Guidelines 2.0||
|Web Content Accessibility Guidelines 2.1||
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x Report
Table 1: Success Criteria, Level A
|Criteria||Conformance Level||Remarks and Explanations|
|1.1.1 Non-text Content (Level A)||Partially Supports||
|1.2.1 Audio-only and Video-only (Prerecorded) (Level A)||Supports||Audio or video content capability is not present.|
|1.2.2 Captions (Prerecorded) (Level A)||Supports||Video content capability is not present.|
|1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)||Supports||Audio content capability is not present.|
|1.3.1 Info and Relationships (Level A)||Partially Supports||
|1.3.2 Meaningful Sequence (Level A)||Partially Supports||
|1.3.3 Sensory Characteristics (Level A)||Supports||Understanding and operating content does not rely solely on sensory characteristics of components.|
|1.4.1 Use of Color (Level A)||Supports||Color is not used as the only visual means of conveying information.|
|1.4.2 Audio Control (Level A)||Supports||Audio content capability is not present.|
|2.1.1 Keyboard (Level A)||Partially Supports||
|2.1.2 No Keyboard Trap (Level A)||Supports||Keyboard trapping does not take place anywhere other than required (modal windows).|
|2.2.1 Timing Adjustable (Level A)||Supports||Timeout content capability is not present.|
|2.2.2 Pause, Stop, Hide (Level A) 602.3 (Support Docs)||Supports||Blinking, scrolling, or auto-updating content capability is not present.|
|2.3.1 Three Flashes or Below Threshold (Level A)||Supports||Flashing content capability is not present.|
|2.4.1 Bypass Blocks (Level A)||Supports||A single “Skip to content” link is made available at the beginning of each page.|
|2.4.2 Page Titled (Level A)||Supports||Unique page titles are supplied by default.|
|2.4.3 Focus Order (Level A)||Partially Supports||
|2.4.4 Link Purpose (In Context) (Level A)||Supports||The purpose of each link can be determined from the link text.|
|2.5.1 Pointer Gestures (Level A 2.1 only)||Supports||Path based gesture content capability is not present.|
|2.5.2 Pointer Cancellation (Level A 2.1 only)||Partially Supports||
|2.5.3 Label in Name (Level A 2.1 only)||Supports||Controls, text links, and icon-only controls feature accessible names which match the visual portion.|
|2.5.4 Motion Actuation (Level A 2.1 only)||Supports||Motion dependent content capability is not present.|
|3.1.1 Language of Page (Level A)||Supports||Default page language (English) is supplied in the head section meta element.|
|3.2.1 On Focus (Level A)||Partially Supports||
|3.2.2 On Input (Level A)||Partially Supports||
|3.3.1 Error Identification (Level A)||Supports||Errors are present and conveyed to assistive technology.|
|3.3.2 Labels or Instructions (Level A)||Partially Supports||
|4.1.1 Parsing (Level A)||Partially Supports||
|4.1.2 Name, Role, Value (Level A)||Partially Supports||
Table 2: Success Criteria, Level AA
|Criteria||Conformance Level||Remarks and Explanations|
|1.2.4 Captions (Live) (Level AA)||Supports||Video content capability is not present.|
|1.2.5 Audio Description (Prerecorded) (Level AA)||Supports||Audio content capability is not present.|
|1.3.4 Orientation (Level AA 2.1 only)||Supports||Content may be consumed from any orientation available.|
|1.3.5 Identify Input Purpose (Level AA 2.1 only)||Supports||Input controls feature appropriate autocomplete values to aid in user agent supplied data.|
|1.4.3 Contrast (Minimum) (Level AA)||Partially Supports||
|1.4.4 Resize text (Level AA)||Partially Supports||
|1.4.5 Images of Text (Level AA)||Supports||No images are used to supply text content by default.|
|1.4.10 Reflow (Level AA 2.1 only)||Supports||Layout does not require 2D scrolling by default. Content is consumable at any viewport size and reflows as required.|
|1.4.11 Non-text Contrast (Level AA 2.1 only)||Partially Supports||
|1.4.12 Text Spacing (Level AA 2.1 only)||Supports||No loss to readability, content, or functionality when adjusting text spacing.|
|1.4.13 Content on Hover or Focus (Level AA 2.1 only)||Supports||Pointer hover or keyboard focus content triggers persistent content on hover and is dismissible.|
|2.4.5 Multiple Ways (Level AA)||Supports||Breadcrumb navigation is made available throughout the Checkout process.|
|2.4.6 Headings and Labels (Level AA)||Supports||Headings and labels are used to describe the section/input purpose.|
|2.4.7 Focus Visible (Level AA)||Partially Supports||
|3.1.2 Language of Parts (Level AA)||Supports||User interface uses standard language and terminology by default.|
|3.2.3 Consistent Navigation (Level AA)||Supports||User interface provides two standard, consistent navigation areas by default.|
|3.2.4 Consistent Identification (Level AA)||Supports||Components feature consistent, semantic, and navigable interfaces by default.|
|3.3.3 Error Suggestion (Level AA)||Supports||Input error states are visually and programatically shared with the user post form submission.|
|3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)||Supports||Data is reversible, programatically verified upon form submission, and can be reviewed before final submission takes place.|
|4.1.3 Status Messages (Level AA 2.1 only)||Partially Supports||
Legal Disclaimer (Shopify)
This VPAT is provided for informational purposes only and is not legal advice. The purpose of this VPAT is to assist Shopify merchants in making preliminary assessments regarding the features that support accessibility in Shopify Checkout, based on our own understanding of the WCAG standards. Shopify makes no warranties of any kind, expressed or implied, in or about this VPAT, and Shopify specifically disclaims any liability with respect to this VPAT. Shopify cannot guarantee the accuracy of this information, which may be changed without prior notice. Merchants are responsible for assessing and ensuring that their online store is compliant with any applicable laws and regulations, including the Americans with Disabilities Act (ADA).