Fireside chat
Great buying experiences start with great tech
Why attend
Align tech to unlock staff performance and growth
Modern retail wins when customer‑facing tools and backend systems work as one. In this intimate partner forum, we’ll share how ANZ brands reduce tech debt, improve staff workflows, and grow revenue by unifying ecommerce, POS, and core systems. Expect practical guidance, partner perspectives, and a candid discussion with peers.
The Ace Hotel
47-53 Wentworth Ave, Sydney
Sydney, NSW
2000
On the agenda
Four high‑impact topics we'll explore on the day
And as a thank‑you for attending, you’ll receive a $250 voucher to spend on Nutrition Warehouse merchandise following the session.
EY‑backed outcomes
Known customers drive most in‑store growth
EY findings show known customers drive 76% of in‑store GMV growth, spend 3x more per order, and repeat 61% more. We’ll cover how unified data makes this possible in ANZ retail.
The customer promise
Equip staff to deliver consistent experiences
Make Retail explains how aligning tools around the customer journey removes friction for associates and customers across store and online.
Backend, the unsung hero
Reduce the “fragmentation tax” and integration debt
Olympic 33 shows why backend alignment matters as much as the frontend — improving data quality, reliability, and speed while lowering complexity.
Merchant perspective
Nutrition Warehouse on connecting ecommerce + POS
Real examples of integrating systems to streamline workflows, empower teams, and improve CX — what changed and what to measure next.
Speakers
Meet the panel
Leaders from Shopify, Make Retail, Olympic 33, and Nutrition Warehouse will share strategy, operations, and merchant perspectives.
Ash Virgo
Head of Retail Sales, ANZ
Duncan McHugh
Chief Operating Officer
Aaron Chidley
Co‑Founder & Managing Director
Wade Van Heerden
Strategic partnerships & delivery
Save your seat
Limited capacity