Plus partner

Underwaterpistol

Accepting new clients

4.8

(45)

|

Partner since September 2012

Underwaterpistol

Contact information

Social links

Primary location

London, United Kingdom

Languages

English, Spanish, French

About

Business description

We're Underwaterpistol, the Shopify Plus agency that empowers ecommerce brands to disrupt, dominate & scale at pace. With over two decades in the business, we know what it takes to build & optimise high-converting online stores that captivate customers & drive revenue.

Other services

Store migration, Store build or redesign, Conversion rate optimization, Business strategy guidance, SEO, Theme customization

Industries

Clothing and fashion, Food and drink, Home and garden, Pet care

Featured work

Omaze

This buzz-worthy business raises money for charities with unmissable prize draws. Having established themselves in the US, Omaze approached us to help them take the UK by storm.
View featured work

Patou (LVMH)

When LVMH's Patou made the choice to move their luxury label to Shopify Plus, our team of developers brought their designs to life with a slick, speedy international store.
View featured work

Wilkinson Sword

An iconic brand with a rich heritage, Wilkinson Sword came to us to strengthen their position in the online space and rejuvenate their subscription offering.
View featured work

The Fish Society

Online fishmonger The Fish Society sought an experienced partner to migrate them to Shopify Plus and optimise their customer journey. That's where we came in.
View featured work

Roseland

With a decade-long history in the furniture space, Roseland wanted to effectively showcase their expertise across a new website, brand and ecommerce strategy.
View featured work

Pooch & Mutt

With sales soaring, pet food brand Pooch & Mutt knew it was time to level up their on-site experience with new creative, new designs and an enhanced subscription service.
View featured work

Rating4.8(45)

Overall rating summary

Ratings based on  and 

  1. (37)
  2. (7)
  3. (1)
  4. (0)
  5. (0)

Reviews

Inherit Co.

Quality of work

5

Communication

5

Lily Charmed

Quality of work

3

Communication

3
Sadly Underwater pistol didn't take the time to understand our business and created a website that although looks more beautiful, lacks some fundamental building blocks. We had various different account managers, developers and SEO experts in a short period which didn't help with consistent communication.

Service reviewed: Store migration

THE FIND

Quality of work

4

Communication

4
It is about a year ago when Underwaterpistol has helped us implement some apps. This all went without any problems and in a timely fashion. Meanwhile we have changed the themes so we dont use the changes that were made any longer.

Service reviewed: Theme customization

sipp

Quality of work

4

Communication

4
UWP helped us deliver a full website re-brand which was delivered to high standards, and also bolster our product proposition helping us launch our now most popular product offering on site. A pleasure to work with their development team, who are very knowledgeable and helpful.

Service reviewed: Store migration

ColdCuts // HotWax

Quality of work

5

Communication

5
After an initial conversation with Gary and Sophie, we felt confident Underwaterpistol had the knowledge and expertise to complete the plan we had for our new website. Their communication was brilliant throughout and any issues were quickly resolved. The deadline for completion was missed by a week or so, but given the tricky nature of the bespoke functions we needed implemented on the website...

Service reviewed: Store build or redesign

Guillon Fleurs

Quality of work

5

Communication

5
In September 2018 , through SHOPIFY we were offered the choice between several developers . Out of the 3 we selected , UWP stood out promptly as they demonstrated a good interest of our industry , a clear understanding of the back end structure that our website would require and a quick implementation of our front end choices . It took us only one day to del...

Service reviewed: Theme customization

Guillon Fleurs

Quality of work

4

Communication

4
We initially got in touch with a person who understood well our request …. but half way Underwaterpistol decided to replace him with another person to whom we had to explain again opur project …. . the other critic is that it is almost impossible to get somebody on the phone to talk normally about your problem of developement . All communication mu...

Service reviewed: Theme customization

Jaded London

Quality of work

5

Communication

5
Underwaterpistol were a dream to work with, they completely understood the direction we wanted for our new website and delivered quickly and to the highest quality. The team are fantastic and we're looking forward to continue making our new website even more amazing with them in the future.

Service reviewed: Store migration

Talking Tables UK Trade

Quality of work

4

Communication

4
I am very pleased with the work provided by UWP, especially the speediness and pro-activeness they have when you need them.

Service reviewed: Store migration

Abbott Lyon Europe

Quality of work

5

Communication

5
Having started out with a template theme, we decided it wasn't enough and essentially re-built our store from the inside out in conjunction with Underwater Pistol. They've helped us on front and back end functionality, across multiple websites and done so at an extremely high level. We're really pleased with the work they've done for us over the last 12 months and look forward to working with t...

Service reviewed: Store build or redesign