Marketing Automation Tools

Built-in automation
for more powerful marketing

Reach more customers, save time and money, and boost sales with connected marketing automation tools that work seamlessly together.

Shopify Email

Email marketing made easy

Shopify Forms

Capture more leads

Automations

Marketing on autopilot

Segmentation

Personalize with data

Shopify Inbox

Chats that convert

Let our integrated tools do your marketing for you

This image is a video thumbnail, and shows a mailing list sign-up module using Shopify Forms. The form shown allows a customer to enter their first name, last name, and email address, in exchange for a 15% discount off their first order. The image also shows 3 Shopify admin modules depicting the ability to customize the form displayed on the store.
This image is a video thumbnail, and shows a Shopify Inbox chat module that allows customers to communicate with store representatives. It also depicts the ability to seek instant answers for questions including order tracking and return policy.
This image is a video thumbnail, and shows a Shopify Automations template that can be used to target customers who have purchased specific products in a store.

The power of data

All your data in one place

Work smarter with all your store and customer data organized and visualized in one spot.

A computer screen displays a graph showing a significant increase in sales, likely due to successful marketing efforts, within the Shopify Admin. This image highlights the importance of effective marketing strategies and their impact on business growth.

Complete view of all your data

From customer and order data to store and marketing performance—analyze all your data in one secure, centralized spot.

Powerful personalization

Dig deep into your customer data and create personalized marketing strategies that drive results.

Actionable reporting

With clear, informative reporting tools, you can instantly view performance metrics that inform critical business decisions.

Start quickly and customize easily with marketing templates

Apply our growing collection of templates to your store today and create custom marketing campaigns that increase sales.

Shopify Email

Email templates that reflect your brand

An email template with the text New Arrivals This Season, and pictures of gardening products including a watering can and a potted plant.
New arrivals
An email template with the text Meet This Month's Best Seller and a picture of a potted plant.
Product
An email template with the text Looks What's Back and a picture of a plant pot.
Product restock
An email template with the text The Seasonal Sale is Here, a button that reads Shop Now, and a picture of a plant.
Sale announcement
An email template with the text Here's A Little Gift For You and information about a 10% discount offer. A button that reads Apply Discount is also included above a picture of shopping bags filled with gardening items.
Discount
An email template with the text Sale Ends Soon and a button that reads Shop Now. Gift cards are also displayed above the text.
End of sale

Automations

Automate key marketing moments

Abandoned product browse
Welcome new subscriber
Abandoned cart
First-purchase upsell

Segmentation

New ways to think about your customers

Engage high-value, high-intent customers

Target customers who have spent a lot and recently clicked through on your emails.

Predict who will spend more at your store

Use analytics to predict your customer's spending potential in the future: high, medium, or low.

Market based on specific products purchased

Market related products to customers who have bought specific items in your store.

See how brands are using marketing automation tools

Get going with ready-to-use marketing automation tools

Shopify Email

Create, send, and manage custom communications

Create emails from scratch or from templates, send campaigns, automate emails, and report on results.

Start sending emails 

Shopify Forms

Grow your marketing list and convert new leads

Attract, acquire, and convert new customers with Shopify Forms, a free lead capture solution. Included in most Shopify Plans.

Get started with Shopify Forms 

Automations

Set up effective marketing workflows

Quickly set up automatic workflows with templates, or create your own, and streamline your marketing efforts. Included in most Shopify Plans.

Create a marketing workflow 

Segmentation

Create and engage unique customer groups

Discover powerful customer insights by creating unique segments, then reach out with personalized campaigns to drive sales. Included in all Shopify Plans.

Create a segment 

Shopify Inbox

Convert more customers through chat

Manage customer conversations, create automated messages, and get insights to focus on chats that convert. Included in all Shopify Plans.

Start using Shopify Inbox 

Email Pricing

Make the most of your marketing budget

Move the slider to see exactly how far your marketing dollars can go. With our flexible pricing, you only ever pay for the emails you send—you’re not locked into a monthly subscription cost.
Get more pricing information

Your first 10,000 emails are free every month. Then you pay $1/1000 emails, with volume pricing after 300,000 emails.

How many emails will you send this month?

Price this month$0USD
0

Number of emails

Feature list

Marketing automation tools features

Shopify Email

Start from templates

Use any of our popular, business-ready templates and get your emails out the door.

Sell from email

Add checkout buttons directly to your email and watch sales soar.

Branding made easy

All of your brand assets are automatically pulled into your templates.

Automate emails

Choose an automation template, edit your email, turn it on, and watch business grow.

Custom templates

New

Create and save your ideal email, and then continue to use it over and over.

Shopify Magic in Email

Generate subject lines and email copy, and optimize your scheduled send time using Shopify Magic.

Shopify Forms

Build marketing lists

Capture customer information and add them to marketing email lists.

Keep your data in one place

Build a complete view of your customers all in one, easy-to-use platform.

Design branded forms

Add images, choose from over 200 fonts, and create an engaging first impression.

Display your way

New

Choose an overlay form, have it float on your store, or use an in-line form on any page.

Better understand your customers

New

Go beyond name and email, and collect birthdays and phone numbers, too.

Automations

Get started quickly

Create your automations in minutes using templates like abandoned carts and first-purchase upsells.

Build your own workflows

Create custom automations for all your marketing needs using our trigger, condition, action interface.

Analyze performance

Understand and improve your automation performance with actionable reports.

Use existing email templates

Start with emails designed for your automation, or choose from your existing Shopify Email templates.

Create multichannel marketing automations

New

Build custom automations that send emails, push notifications, and SMS marketing messages using apps like AfterShip, PushOwl, and Seguno.

Segmentation

Automatic updates

Segments automatically update as customers meet each segment’s criteria, like buying specific products, getting tagged, spending a specific amount, and more.

Templates

Get started in just a few clicks with pre-built segments for groups like first-time customers or high-value customers.

Custom segments

Filter on information like products purchased, amount spent, locations, and more, to build your own custom segments.

Segmented discounts

Limit a discount code in Shopify to only customers in a specific segment.

Segmented emails

Choose from your list of segments to deliver highly relevant emails that convert better, with Shopify Email.

Shopify Inbox

Offer Instant answers

Create automated responses to common questions to help buyers get answers fast.

Chat from anywhere

Inbox mobile app lets you know when a customer is waiting so you can respond on the go.

Build marketing lists

Let customers opt-in to marketing emails when they start a chat.

Connect with email

Capture customer information over chat and immediately follow up with an automated conversion email.

Gain customer context

See details about the customer you’re chatting with, such as what’s in their cart and past order history.

Frequently asked questions

Get in front of your next best customers with Shopify's traffic tools

Drive traffic to your store simply and affordably

Work with influencers

Shopify Collabs makes finding and working with influencers seamless.

Work with influencers 

Run effective ads

Connect with platforms like Google, Facebook, and Tiktok to advertise your products, easily.

Install ad tools 

Convert new customers risk-free

Target Shop's 150M+ buyers and boost sales at scale with Shop Cash offers.

Create offer