New York, NY, United States Business Est. 2015 www.kustomer.com

Kustomer is a customer service CRM platform built for managing high support volume. We help brands quickly resolve conversations across all digital channels in a single platform by automating 40% of interactions and optimizing omnichannel experiences for customers and agents. Our Shopify Plus integration creates contextualized, actionable customers profiles, so you can view purchase history, search items and shipments, see payment information, and access Shopify invoices with one click.

Other locations

  • Durham, United States
  • San Francisco, United States
  • Madrid, Spain


Partner since

July 2020


  • English



Kustomer has made locating fraudulent Shopify orders so easy, and helps us to cancel these orders before they can ship. Within a month, Kustomer has helped save us thousands of dollars. Kustomer lets us customize our view of these particular purchases, so they’re easy to identify in the system.

Gio Brown, CX Systems Admin ManagerThirdlove