Arctic Grey

Accepting new clients

5.0

(160)

|

Partner since April 2013

Arctic Grey

Primary location

New York, United States

Supported locations

United States, Canada

Languages

English

About

Business description

As a multi-award-winning Shopify Plus Design & Development Firm, Arctic Grey has successfully supported over 1,000 Shopify stores, helping merchants generate $1.5+ billion in revenue to date. Accomplishments include 28 eCommerce awards and over 500 five-star reviews.

Other services

Business strategy guidance, Custom apps and integrations, Product and collection setup, SEO, Site performance and speed, Store build or redesign

Industries

Clothing and fashion, Food and drink, Health and beauty, Jewelry and accessories

Featured work

EBY by Sofia Vergara

Arctic Grey played a pivotal role in transforming EBY, a venture by Sofia Vergara. They spearheaded a migration from Magento to Shopify, resulting in an 86% increase in conversions and a 46% rise in repeat customers. Their efforts also led to a 105% improvement in site speed, significantly enhancing the user experience. Explore the full case study through the link below.
View featured work

The Cashmere Sale

Arctic Grey's transformation of The Cashmere Sale to Shopify resulted in a 22% sales surge and 18% traffic increase in 30 days. Their mobile-first approach and custom Shopify enhancements boosted the return customer rate by 82%, click the link below to learn more. 
View featured work

Bark Box

Arctic Grey's collaboration with Bark led to a personalized, breed-centric Shopify store. This innovative approach doubled the conversion rate to 3.4% and increased user retention by 57%. Arctic Grey's mobile-first and subscription-first strategies, combined with tailored user experiences, significantly enhanced Bark's customer engagement and sales performance.
View featured work

Olaplex

Arctic Grey's partnership with Olaplex resulted in a comprehensive UX & UI overhaul of their Shopify store. This revamp dramatically improved conversion rates, boosted site speed, and increased average order value and user retention. Their approach to e-commerce design not only enhanced the shopping experience but also significantly uplifted Olaplex's online performance.
View featured work

Harvard University

Arctic Grey's redesign of Harvard University's Shopify Store led to several improvements: a 52% increase in conversion rate and a 19% rise in average order value. The project focused on mobile UX/UI enhancements, leveraging a data-driven approach for a more intuitive and efficient shopping experience.
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Lids

Arctic Grey significantly improved the online presence of seven brands under the Lids.com umbrella. They enhanced business workflows, implemented effective automations, and refined customer experiences. This approach led to notable improvements in conversion rates, user retention, and site speed.
View featured work

Rating5.0(160)

Overall rating summary

Ratings based on  and 

  1. (155)
  2. (5)
  3. (0)
  4. (0)
  5. (0)

Recent reviews

Ken & Dana Design

Quality of work

5

Communication

5
I've worked with several other web developers, and AG has been my best experience by far.   They are reliable, prompt, knowledgeable, talented, and very organized.  My company has relied on AG for 5+ years, and at this point, would not consider working with anyone else.

Service reviewed: Store build or redesign

Pit Barrel Cooker

Quality of work

5

Communication

5
Love Arctic Grey. They have excellent account managers, are super efficient and accomplish tasks quickly and effectively. I also love the "bulk hours' model so I do not feel like I am paying for things I don't need or use!

Service reviewed: Store build or redesign

The Cane Masters

Quality of work

5

Communication

5
I had a great time working with Arctic Grey. They were really helpful and came up with innovative solutions. The team felt like a family, creating a friendly and supportive environment. I appreciated how transparent they were in their communication, keeping me involved and valued throughout our partnership. Overall, working with Arctic Grey exceeded my expectations and was a fantastic experience. ...

Service reviewed: Store build or redesign

uncmfrt

Quality of work

5

Communication

5

Service reviewed: Store build or redesign

Ken & Dana Design

Quality of work

5

Communication

5
Working with Arctic Grey has been an amazing experience. They have been so helpful and knowledgable about everything and have always been extremely responsive and great communicators. We immensely appreciate all of their help on our project.

Service reviewed: Store migration

Woodland Essence

Quality of work

5

Communication

5
The team at Arctic Grey worked with us at Woodland Essence to rebuild our Shopify website after our original developer moved on. Anthony and his team of programmers were always there to support us during the design phase and the launch. Hannah, our project manager, was energetic, knowledgeable, and prompt in responding to our questions and needs. Both Anthony & Hannah were helpful in suggesting ...

Service reviewed: Store build or redesign

Oshen Salmon

Quality of work

5

Communication

5
Hannah has been awesome with the helping with the overall vision of what we wanted to accomplish when we set out on this re-platform and redesign. There were some minor hiccups along the way but they were handled both quickly and responsively. Great website development company.

Service reviewed: Store build or redesign

Sol Rae Beauty

Quality of work

5

Communication

5
My co-founder and I couldn’t be more happy with the performance and partnership we’ve developed with Arctic Grey over the last year. They listened to our business needs and really helped us understand the best practices associated with accomplishing our goals through our website. We are not ”tech” experts, so it was important that we found a parter with the ability to communicate effectively, help...

Service reviewed: Store build or redesign

purlisse

Quality of work

5

Communication

5
Work flow was efficient and professional. They are quick to respond to emails and finish tasks in a timely manner. We are thrilled with how our website turned out!
Additionally, we would not hesitate to contact Arctic Grey for future projects.

Service reviewed: Store build or redesign

Dosha Co.

Quality of work

5

Communication

5
We hired Arctic grey for a full sale channel build out for our Shopify store, the team developed our site exactly to how we envisioned it! The response time to for our assigned PM was minutes, worked thru every issue or change we requested. They went above and beyond the contract and our site is amazing and the experience and knowledge at Arctic Grey surpassed our expectations! Thanks for everythi...

Service reviewed: Store build or redesign