factfour
Accepting new clients
5.0
(28)
Partner since June 2014
Contact information
Primary location
Sandringham, Australia
Languages
English
About
Business description
factfour is a full-service digital agency that specialises in Shopify and e-commerce solutions, providing creative and technically advanced solutions to businesses across the globe for over 10 years. Our team of experts is dedicated to achieving your business goals!
Other services
Store build or redesign, Store migration, Theme customization, Troubleshooting, Business strategy guidance, Custom apps and integrations
Industries
Clothing and fashion, Food and drink, Health and beauty, Sports and recreation
Featured work
Mia Fratino - Full store build
• Full design and build • All code customisations and feature enhancements • Optimisation • Advanced filtering • Geolocation detection • Ongoing updates and management • Sold out variants • Strategy and consultationView featured work
Knowrish Well - Theme Design & Upgrade
• Full theme design • Custom product layouts • Custom iconography • Custom page layouts • Optimised features for add to cart on mobile • Review integration • Strategy and consultationView featured work
PERA Luggage - Theme Upgrade
• Migrated PERA luggage to a new modern theme to enhance product discovery and conversion • Merged hundreds of individual products into variants for better organisation and presentation of products including swatch filtering • Corrected issues with tagging and filtering for improved collections and brands • Guided client on how to best create and manage products.View featured work
Goggleman
factfour has worked with the team at Goggleman since 2018, supporting their every move on Shopify. From the initial migration in 2015, through various theme upgrades, complex app installations & improvements & a recent Shopify 2.0 update. • Store build and design • Shopify 2.0 upgrade • Theme customisation • Product and collection setup • Custom visual elements • Custom apps and integrationsView featured work
Nana Huchy
factfour has been providing Nana Huchy with comprehensive support and advice to help them grow their capabilities and revenue since 2018. Services include: • Theme customisation • Product and collection setup • Store settings and configuration • Custom apps and integrations • Custom theme development • Troubleshooting • Business strategy guidance • Store setup & design guidanceView featured work
Rating5.0(28)
Overall rating summary
Ratings based on and
- (27)
- (1)
- (0)
- (0)
- (0)
Recent reviews
Samsara Lifestyle
Quality of work
5Communication
5I used Factfour to set-up my ecommerce site. James was amazing he totally got the look that I was after and nailed the brief! Any questions I had he clearly explained and assisted me with moving forward. I have had so many comments on how beautiful my site is and it would not have been possible without using Factfour. I would totally recommend them and will use them again if need to. They offer...
Service reviewed: Theme customization
Little Renters
Quality of work
5Communication
5Working with the factfour was an excellent experience. They delivered a seamless and efficient service with quick turnaround times, ensuring effortless communication throughout the project. Their expertise and advice helped me to setup my store effectively.
Service reviewed: Store build or redesign
Butterscotch
Quality of work
5Communication
5James migrated my old and dated web store to Shopify, transferring all of my data and products across making the whole process seamless and easy for me. He communicated with me and did all of the following up. I am very busy person and James was able to work in with my schedule, he explained everything in terms I could understand and made it very easy for me to continue on with what I needed to do...
Service reviewed: Store migration
SUNGHUE PTY LTD
Quality of work
5Communication
5We engahed service of FactFour to migrate our ecommerce website from WordPress to Shopify. Factfour had good knowledge and expertise with migration process so the job was completed quickly and without issues. Fourfactor were also able to provide very useful tips and suggestions to get us going using new Shopify platform. Overall very happy with their service. Would be happy to engage their servic...
Service reviewed: Store migration
REEF
Quality of work
5Communication
5We have been using Factfour for a few years now and its been a pleasure to work with him, from solving our issues to site customisation it has been super quick and with great communication. Would highly recommend
Service reviewed: Troubleshooting
Nana Huchy
Quality of work
5Communication
5Service reviewed: Theme customization
Bright Education Australia
Quality of work
5Communication
5Friendly & informative. Asked questions to ensure understanding on both sides of the issue & offered positive pointers for us to implement... very helpful
Service reviewed: Theme customization
Seagulls of St Kilda
Quality of work
5Communication
5The team at FactFour have been fundamental in helping us take our fashion boutique into the digital era. Their knowledge of the eCommerce environment and what it is to optimise the customer experience has helped both the retail store with the Shopify POS system and online store reach new markets and operate more cost efficiently.
Service reviewed: Store migration
REDACTED
Quality of work
5Communication
5Working with FactFour was a great experience. After having taken over the reins from someone else I wasn't sure how the ongoing relationship would unfold but I need not have worried. The team at FactFour made the whole process very easy for me. They helped me to understand the details surrounding the change I had requested to our Shopify site and then implemented them in an efficient and timely ...
Service reviewed: Store build or redesign
REDACTED
Quality of work
5Communication
5James did an outstanding job in adding features to my website. The jobs were done correctly and quickly. I got fast responses to my questions. I would enthusiastically recommend Factfour.
Service reviewed: Theme customization