The Hope Factory

Accepting new clients

4.9

(190)

|

Partner since April 2013

The Hope Factory

Primary location

Carlton, Australia

Languages

English, Hindi

About

Business description

We build, migrate and grow high-converting Shopify stores. With over 15 years of experience, we've built 350+ stores and worked with some of Australia's leading brands including Coco & Lola, Bronze Snake, Jo Mercer & Patagonia. WIN with Shopify & Shopify Plus.

Other services

Custom apps and integrations, Theme customization, Troubleshooting, Store build or redesign, Store migration, Store settings configuration

Industries

Clothing and fashion, Food and drink, Sports and recreation, Toys and games

Rating4.9(190)

Overall rating summary

Ratings based on  and 

  1. (167)
  2. (23)
  3. (0)
  4. (0)
  5. (0)

Recent reviews

Buckets and Spades

Quality of work

5

Communication

5
Hi Team, From the start to the end, I worked with an amazing team that were helpful, professional and provided guidance and support every step of the way which helped get through what seemed like a daunting process to begin with. The team were very accomodating to any request that I had and I had confidence in their ability to deliver on my goals and objectives. I really enjoying working with Gat...

Service reviewed: Store build or redesign

Shoe Fun

Quality of work

5

Communication

5
The Hope Factory was very helpful and professional with the integration of our old website to our sparkly new Shopify one. There was very little that we had to do once we gave them a brief of what we wanted, we were consistently kept up to date of the development progress. We were delivered a website that exceeded our expectations in a timely manner, that was customized perfectly to our store.

Service reviewed: Store migration

Hose Factory

Quality of work

5

Communication

5
Gati and the Team at The Hope Factory were fantastic to deal with. They managed the process from start to finish seamlessly. They definitely are the experts in Shopify and will use them again on our next project.

Service reviewed: Store migration

Cake Decorating Central

Quality of work

5

Communication

5
We are so glad that we were recommended to use the Hope Factory to design and implement our new website. From the very start Andrew and Rax provided a clear and precise quote for their services that was suitable for our business requirements. The process to design and develop our Shopify website was a simple process. Our development manager Gati actually made the project enjoyable and neither p...

Service reviewed: Store build or redesign

Jo Mercer

Quality of work

5

Communication

5
The Hope Factory have provided us with excellent service across our 2-3 year working relationship.
Raksha and the team are always there to assist us with any queries we have or design work we need completed.

Service reviewed: Store build or redesign

Balmoral Boards

Quality of work

5

Communication

5
Our new Shopify store has been live for 1 month and we are extremely happy with it! The Hope Factory team were able to bring our ideas to fruition in record time, this is largely due to the amazing efforts of Rax. Her communication, knowledge (we call her the Shopify oracle) and dedication to our project has been phenomenal - any issues that occurred were resolved promptly. It has been great worki...

Service reviewed: Store migration

Bed Toys

Quality of work

5

Communication

5
Super patient while I got things in line to launch a Shopify store, and did a great job of creating an easy to use and slick online presence.

Attention to detail was excellent, great assistance with plug-ins and  apps that make the store much more efficient to run than my previous systems.

The end result was an online presence that requires less time to achieve the same level of sales.

Service reviewed: Store build or redesign

Games World South Australia

Quality of work

5

Communication

5
The Hope Factory are professionals in this space. My migration was made easy thanks to the team at The Hope Factory. First class communication along with a polish final result. I highly recommend The Hope Factory

Service reviewed: Store migration

RapidClean Tamworth

Quality of work

5

Communication

5
I would like to thank TheHope Factory for all of their work that they put towards working with RapidClean Tamworth to get our web page and online store up and running. Gati was extremely helpful and she was always available for help when required and walk through tutorials for the site and back of house. This web page done effectively and to the requirements that we asked and would highly recommen...

Service reviewed: Store build or redesign

The Top Saddlery

Quality of work

5

Communication

4
We had delayed changing our website to a new e-commerce platform due to previous very stressful experiances doing the same. Dealing with the Hope Factory was a real breathe of fresh air. The process was clearly explained and most of our concerns discussed and considered before the process commenced. I did have some issues with the project managment program relating to messages getting through but ...

Service reviewed: Store build or redesign