
Retention
Selling to your existing customer base is usually more cost-effective than acquiring new customers. Repeat customers are the backbone of any successful business. From retargeting ads to email marketing to customer service, we’ve got you covered with customer retention strategies that can help you take your business to the next level.


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Average Order Value: Definition + Five Ways to Grow Your AOV

How to Implement Effective Customer Service Training

5 Free CRM Software Systems for Small Business Owners

How To Increase Retention Rate: 9 Tips for Small Businesses

44 Best Thank You for Your Purchase Messages

Email Marketing Templates: 9 Case Studies for Email Marketing Success

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Guide: How To Get a Good Customer Retention Rate

A Guide to Customer Retention Rate vs. Churn Rate

5 Ways to Improve Customer Retention for Ecommerce

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Understanding Average Customer Retention Rate by Industry

A Guide to Customer Retention Statistics for Business Owners

8 Black Friday Email Campaigns To Increase Sales

Email Marketing Strategy: How To Plan and Schedule Ecommerce Emails That Drive Sales

6 Strategies for Building a Customer Retention Program

Benefits of Providing Good Customer Service: The Ultimate Guide to Providing World-Class Support

Upset Customers? Here's How To Avoid Customer Complaints Before They Happen

Ecommerce Churn Rate: How To Calculate and Reduce Churn

9 Customer Retention Strategies & Examples To Drive Customer Loyalty

The Beginner’s Guide to Email Automation: Campaign Ideas and Tips

The 13 Skills Needed To Provide Memorable Customer Support

How To Create a Customer Satisfaction Survey That Gets Answers

How To Build a Contact Us Page for Your Online Store

How To Build a FAQ Page: Examples and FAQ Templates To Inspire You

How To Save Sales and Solve Customer Problems with Live Chat Customer Service

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Optimize These 4 Transactional Emails to Drive Sales and Improve the Purchase Experience

What Is Customer Experience? How To Delight and Retain More Customers in Your Store

11 Proven Customer Service Phrases to Use in Every Support Conversation

16 Strong Abandoned Cart Email Examples

7 Innovative Customer Loyalty Programs and How To Start

How To Build an Email List: 12 Winning Strategies for 2022

9 Post Purchase Email Examples (+ Tips to Create Your Own)

Customer Appreciation Ideas: 14 Ways to Say Thank You

6 Tips for Successful Ecommerce Customer Service

Increase sales and customer lifetime value by automating your emails

How To Calculate and Increase Customer Lifetime Value (LTV)

10 Things You Can Do Today To Retain Black Friday Customers

How To Increase Customer Lifetime Value (CLV)

The 8 Time-Tested Principles of Great Customer Service

6 Ways to Reinvent Customer Delight: Unexpected Extras that Increase Loyalty
