Fraud Features

Don’t just fight fraud, prevent it

Predict, detect, and manage fraud all within Shopify. Get access to advanced machine learning, custom rules, and more built-in protection tools—for free.

Set up Shopify Payments
Don’t have a Shopify Store? Start a free trial.
Shopify merchant sitting at a desk with a laptop and receiving notifications of low-risk and high-risk fraud.

Protect your business from fraud with new, powerful tools

In 2023, ecommerce fraud is expected to cost merchants worldwide over $48 billion USD.¹ Stop losing money to fraud with Shopify’s free protection tools.

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Streamline operations

Access all the tools you need to detect, block, and dispute fraud within Shopify.

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Maximize revenue

Approve more orders with confidence using the best fraud-blocking tools.

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Reduce manual work

Automate fraud workflows to manage high-risk orders more easily.

Put our network to work

Leverage our advanced machine learning technology trained on billions of data points from our network.

10B+

Transactions trained by machine learning

99.7%

Acceptance rate on Shopify orders²

$13B+

Transactions with free chargeback protection³

Prevention

Get ahead of fraud

Protect your business before you get hit with fraud—it’s easier than recovering lost sales.

Graphs showing fraudulent disputes and order by risk level

Flexible rules

Control which orders you want to cancel, allow, or review by setting custom rules with Shopify Flow.

Extra layer of security

Automatically authenticate payments with 3D Secure and avoid fraudulent chargebacks.

Fewer fraud transactions

Prevent credit card fraud at checkout with integrated card testing protection.

Detection

Block fraudulent buyers, not real ones

Fraud analysis dashboard

Make data-driven decisions

Use fraud analysis to decide what to fulfill based on key insights and order risk levels.

Identify fraudulent buyers

Automatically flag high-risk buyers through proxy detection.

Limit account takeovers

Get notified when suspicious activity or known attacks occur in your store.

Management

Keep your focus on sales

Spend less time and money on fraud and make growing your business your top priority.

Graphs showing the volume of low-risk orders and the 99.7% acceptance rate

Higher approval rates

Maximize your revenue and approval rates with integrated authorization optimization.

Automated dispute resolutions

Let dispute management run on autopilot while you focus on running your business.

Advanced controls

Create your own list of allowed and blocked users, so you can keep track of fraudsters.

No chargeback fees

Get chargeback fees and total order cost covered on eligible Shop Pay orders with Shopify Protect.

Shopify already protects millions of brands from fraud

Mignonne Gavigan logoBlendjet logoBirdies logoAV logoHatclub logoGlorious logo

Since we switched to Shopify Payments, we approve 99.9% of our Shopify orders and fraud hasn’t been an issue.

Jade Sperling | VP Growth & Analytics

Mignonne Gavigan

Unlock free fraud tools with Shopify Payments

Take advantage of free protection tools by activating Shopify Payments.
Set up Shopify Payments
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We’ve got your back

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Help Center

Learn more about Shopify’s new fraud protection tools.

Visit our Help Center
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Blog

Find out how Shopify’s technology protects millions of merchants.

Read the blog
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Support

Reach out to our dedicated support team.

Contact support
  • ¹E-commerce payment fraud losses worldwide 2020-2023
  • ²The acceptance rate for Shopify orders is 99.7%, but may vary by store. Shopify does not decline orders on your behalf, it is in your control to decide which orders to approve or reject.
  • ³Total volume of transactions protected with free chargeback protection (USD).