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Lounge Underwear scales to 25 orders per second

lounge underwear header photo

Industry

Fashion and Apparel

Previous platform

Shopify

Use case

Growth and Scale, Global Commerce, Upgrades

Lounge Underwear was started with just a thousand pounds. The lingerie brand has grown to $70 million in revenue and 120 staff. Scaling at an exceptional speed, the business found itself outgrowing its processes and operations—especially during intense sales periods like Black Friday Cyber Monday (BFCM).

The brand used Shopify Plus to expand and scale internationally by building eight stores including U.S., Australia, and multiple markets across Europe. With huge surges during BFCM and exclusive launches, Lounge Underwear’s sites dealt with over 1,000 orders per minute during its peak sales period.    

Looking for more customer case studies? Head over to the Shopify Plus case studies homepage.

Shopify Plus has been able to scale and grow with us—we haven’t outgrown it like other platforms we’ve used. It allowed us to create a website that talked to people in a way that matched our values and aspirations as a brand.

Lounge Underwear

Daniel Marsden — Founder and CEO

With Shopify, Lounge Underwear saw results fast.

25

Orders per second at the peak of BFCM

59%

Reduction in cost per new customer acquisition

232%

Increase from BFCM within a year

Join the ranks of brands changing fashion and apparel every day.

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What business challenges are you dealing with? We can help. Get in touch