Shopify Merchants may receive credits to be used for the Shopify Services, as hereinafter defined (the “Referral Credits”) through Shopify’s referral program described herein (the “Referral Program”). This policy explains the requirements Shopify Merchants will need to meet to receive Referral Credits. By participating in the Referral Program, you agree to be bound by this policy (the “Policy”) and the Shopify Merchant Terms of Service (the “Shopify TOS”). Any capitalized terms used herein and not otherwise defined shall have the meanings ascribed to them in the Shopify TOS.
A. Definition Terms:
“Referrer” means any eligible Shopify merchant (a “Shopify Merchant”) subscribed to the Shopify Services described here: https://www.shopify.com/legal/terms (the “Services”), located in the United States or United Kingdom.
“Referred Merchant” means a unique Shopify Merchant located in the United States or United Kingdom who subscribes to the Services using the Referral Link. Shopify Merchants that: (i) were active and paid for the Services within the previous 30 days; or (ii) subscribe to a Shopify Plus plan, do not qualify to be Referred Merchants. “Referral Link” means a personalized referral link, provided to the Referrer by Shopify.
“Referral Program Term” commences on April 12, 2022 and concludes on such date to be determined by Shopify, in its sole discretion.
B. Referral Program
During the Referral Program Term, Referrers may refer Referred Merchants through the Referral Link.
In order for the Referrer and the Referred Merchant to qualify for the Referral Credits, the following conditions must be satisfied (the “Qualifying Conditions”):
- The Referred Merchant must initiate a 14-day free trial of the Services using the Referral Link prior to August 3, 2022 and
- Both the Referred Merchant and Referrer must subscribe and pay for the Shopify Services for a minimum of two consecutive months prior to receiving any applicable Referral Credits.
Referral Credits can take up to thirty (30) days from the fulfillment of the Qualifying Conditions to be applied to a Referrer or Referred Merchant’s account. Once applied, Shopify will send an email to such Referrer or Referred Merchant alerting them that their Referral Credits are ready to be claimed. Once claimed, Referrers and Referred Merchants may apply the Referred Credits towards such Referrer or Referred Merchant’s future invoices for the Services. Referral Credits that are not claimed within thirty (30) days will expire and will not be able to be redeemed. Please note that, while a Referrer may refer more than one Shopify Merchant at a time, if a Referrer has not claimed existing Referral Credits, Shopify will not be able to apply additional Referral Credits to such Referrer’s account. Any additional Referral Credits will only be applied once the previous Referral Credits have been redeemed. Shopify Merchants on annual plans will receive the Referral Credits applied to their next annual bill.
C. General Terms and Conditions
Referral Credits amounts will be determined by Shopify in its discretion. Referral Credits are non-transferable, not valid for cash or cash equivalent, cannot be combined with other offers, and must be used in the currency in which it was received. Referrers and Referred Merchants are responsible for any and all tax liability resulting from Referral Credits. The Referral Credits may only be redeemed with respect to the Shopify Service subscription plan fees, and may not be applied to any other Shopify provided service, application, prior purchases, taxes, shipping or delivery charges, or toward the purchase of gift cards. Referral Credits will not be honored in the event such Referrer’s or Referred Merchant’s Merchant Account is terminated and inactive for sixty (60) days or suspended by Shopify for any reason.
Referrers may only refer a maximum of ten (10) Referred Merchants. For clarity, employees of a Merchant Store shall not collectively refer more than ten (10) Referred Merchants. Please note that the Referral Credits are not available to those Referred Merchants who have previously registered for the Shopify Services.
Shopify reserves the right to review, investigate, and disqualify any Referral Credits that are obtained in violation of this Policy. Referrers must comply with all up-to-date “SPAM” laws and marketing regulations, which may include the laws where the Referred Merchants reside. For example, emails must be created and distributed in a personal manner and bulk email distribution is prohibited. Any distribution of the Referral Link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your Shopify account and exclusion from this Referral Program.
Referrers will not: (i) promote or advertise Shopify on coupon, deal, or discount sites or on GTP/Get Paid to Click or other incentivized sites, or display any offer code on a public-facing page or through the use of a “click to display” offer code; (ii) use its Referral Link directly in any pay-per-click advertising; (iii) purchase search engine or other pay-per-click keywords (such as Google Ads), trademarks or domain names that use the Shopify Trademarks or the names or trademarks of any Shopify Related Entities or any variations or misspellings thereof that may be deceptively or confusingly similar to the Shopify Trademarks or the names or trademarks of any Shopify related entity; (iv) create or participate in any third party networks or sub-affiliate networks without the express written permission of Shopify; (v) use or encourage any means of delivering fraudulent traffic, including, but not limited, to use of bots or toolbar traffic, cookie stuffing, or use of false or misleading links; (vi) use direct linking to any page on any Shopify website, without prior written permission from Shopify; or (vii) mask its referral sites or use deceptive redirecting links.
Shopify reserves the right to cancel the Referral Program or to change this Policy at any time in its sole discretion. The Referral Program is subject to modification or termination at any time without notice at Shopify’s sole discretion.
By sharing a Referral Link or by subscribing to the Shopify Services using a Referral Link, both the Referrer and Referred Merchant agree that they have read and understood this Policy and will be bound by the terms contained herein. Any notice provided by us with respect to this Policy will be deemed provided on the day it is posted on our website. By subscribing to the Shopify Services both the Referrer and Referred Merchant agree to be bound by the Shopify TOS.
F. Governing Law
This Policy and the Referral Program shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
Last updated August 2, 2022