Shopify Fulfillment Network Features

Fulfillment built into Shopify

Deliver orders faster with easy, affordable fulfillment.

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A shopify merchant sat at a desk, working on a tablet with a notepad open in front of him. To the left there is an overlaid image of two wooden bowls, and a checkout page with the text “ADD TO CART” and “Free 2-day delivery”. The Shop Promise logo is also included, alongside the delivery date and destination.

Earn customer confidence with reliable delivery

Faster order delivery

Delight your customers by offering quick, affordable and accurate delivery.

Transparent delivery dates

Turn more shoppers into customers by displaying Shop Promise and delivery dates on product and checkout pages.

Fulfillment centers near your customers

Shopify’s fulfillment centers are located across the United States so we can deliver to the vast majority of the population in three days or less.

Getting started with Shopify Fulfillment Network

Smooth onboarding process

Keep orders flowing without interruptions to your business while integrating your store with Shopify Fulfillment Network.

Direct inbound receiving

Have your supplier send packaged and labeled products directly to Shopify’s fulfillment center so that you don’t have to. The guidelines are easy for suppliers to understand.

Dedicated fulfillment experts

Shopify’s fulfillment experts are here to provide advice and insights on shipping and logistics as your business grows.

Two Shopify merchants look at a laptop in an office space. They’re surrounded by textiles, threads, apparel and note pads. To the upper left is the text “2-DAY DELIVERY”, “Free shipping”, and “Hassle-free returns”. The Shop Promise logo is also included.

Seamlessly connected with your Shopify store

Fulfill sales from every channel

Fulfill orders through all sales channels integrated with your Shopify store. That includes Facebook, Instagram, TikTok, Google Ads, and Pinterest.

Flash sale fulfillment

Effortlessly absorb the impact of flash sales, peak periods, and viral marketing events with a fulfillment network built to handle sales spikes.

Subscription order fulfillment

Scale your subscription business by shipping bundles of different items each month, or just sending the same quantities to repeat customers.

All of your inventory managed

Products live near your customers

Send your inventory to a single fulfillment center. Shopify distributes it across the United States based on your sales data.

Custom packing slips

Make your customers feel like they’re a part of your club with custom packing slips containing your logo, marketing material, and even discount codes.

Real-time inventory tracking

Stay on top of every order with real-time tracking that covers everything fulfilled from your Shopify store.

A customer opening their order which contains a custom packing slip. To the upper right there is a mock-up of the slip with an image of a coffee mug, and the text “THE COFFEE SHOP”, “SHIP TO, BILL TO”, “COFFEE MUG, Quantity:1”.

Quick and smooth returns

Set your own return rules

Set product-level preferences for returned inventory and Shopify will restock or dispose of those items accordingly.

Fast processing

Earn your customers’ trust with smooth and prompt returns, letting you process refunds quickly from your Shopify store.

Basic inspections

Our fulfillment experts inspect your returned products for potential damage, attaching notes and photos for your records.

Track your returns

Track the status of your returned items from shipment through product inspection.

Repackage sellable items

Keep undamaged products as sellable inventory after passing an inspection, minimizing the cost of returns on your bottom line.

Flexibility for customers

Give your customers the chance to exchange products or get credits through our Loop Returns integration.

Human support at every step

Fulfillment experts available

Our team of fulfillment experts will expedite your setup and ensure smooth fulfillment operations.

Always-on support from Shopify

Get help whenever you need it with Shopify’s all-day support team, which operates 24 hours per day, 7 days per week.

Weekend fulfillment support

In addition to Shopify’s 24-hour support team, you will also gain access to weekend support from Fulfillment Success Specialists.

Delight your customers faster with Shopify

Grow your business with simple, fast, and affordable fulfillment with a partner you already trust.