Shopify Fulfillment Network features

Fulfillment built into Shopify

Deliver orders in two days with affordable fulfillment built by Shopify.

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  • Earn customer confidence with two-day delivery

    Two-day order delivery

    Delight your customers by offering affordable and accurate two-day delivery.

    Transparent delivery dates

    Turn more shoppers into customers by displaying the delivery date on product and checkout pages—including our Shop Promise badge on free, 2-day deliveries.

    Fulfillment centers near your customers

    Shopify’s fulfillment centers are located across the United States to provide two-day delivery to the vast majority of the population.

    Optimized delivery

    Shopify chooses the best carrier service to put your products into customers’ hands on time at affordable rates.

  • Getting started with Shopify Fulfillment Network

    Smooth onboarding process

    Keep orders flowing without interruptions to your business while integrating your store with Shopify Fulfillment Network.

    Direct inbound receiving

    Have your supplier send packaged and labeled products directly to Shopify’s fulfillment center so that you don’t have to. The guidelines are easy for suppliers to understand.

    Dedicated fulfillment experts

    Shopify’s fulfillment experts are here to provide advice and insights on shipping and logistics as your business grows.

  • Seamlessly connected with your Shopify store

    Fulfill sales from every channel

    Fulfill orders through all sales channels integrated with your Shopify store. That includes Facebook, Instagram, TikTok, Google Ads, eBay, and Pinterest.

    Flash sale fulfillment

    Effortlessly absorb the impact of flash sales, peak periods, and viral marketing events with a fulfillment network built to handle sales spikes.

    Subscription order fulfillment

    Scale your subscription business by shipping bundles of different items each month, or just sending the same quantities to repeat customers.

    Merchant in green blouse managing her Shopify store on her silver laptop.

  • All of your inventory managed

    Products live near your customers

    Send your inventory to a single fulfillment center. Shopify distributes it across the United States based on your sales data.

    Custom packing slips

    Make your customers feel like they’re a part of your club with custom packing slips containing your logo, marketing material, and even discount codes.

    Real-time inventory tracking

    Stay on top of every order with real-time tracking that covers everything fulfilled from your Shopify store.

    Merchant packing inventory into a cardboard box.

  • Quick and smooth returns

    Set your own return rules

    Set product-level preferences for returned inventory and Shopify will restock or dispose of those items accordingly.

    Fast processing

    Earn your customers’ trust with smooth and prompt returns, letting you process refunds quickly from your Shopify store.

    Basic inspections

    Our fulfillment experts inspect your returned products for potential damage, attaching notes and photos for your records.

    Track your returns

    Track the status of your returned items from shipment through product inspection.

    Repackage sellable items

    Keep undamaged products as sellable inventory after passing an inspection, minimizing the cost of returns on your bottom line.

  • Human support at every step

    Fulfillment experts available

    Our team of fulfillment experts will expedite your setup and ensure smooth fulfillment operations.

    Always-on support from Shopify

    Get help whenever you need it with Shopify’s all-day support team, which operates 24 hours per day, 7 days per week.

    Weekend fulfillment support

    In addition to Shopify’s 24-hour support team, you will also gain access to weekend support from Fulfillment Success Specialists.

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