Earn customer confidence with reliable delivery
Transparent delivery dates
Boost sales by up to 25% with Shop Promise, which automatically displays reliable delivery dates on your storefront and at checkout.
Continuous inventory placement
Offer fast and affordable delivery through our network that continuously moves your products closest to customers.
Freight and inventory inbounding
Ship a single pallet or an entire container of your inventory from overseas to our network of fulfillment centers, using Flexport and our nationwide freight services.
Getting started with Shopify Fulfillment Network
Smooth onboarding process
Get started in minutes by selecting products from your store to bring into our network. We’ll keep orders flowing without interruptions to your business.
Direct inbound receiving
Send packaged and labeled products directly to one location within our network. We’ll inbound your products within 48 hours, then distribute them close to your customers.
Dedicated fulfillment experts
Shopify’s fulfillment experts are here to provide advice and insights on shipping and logistics as your business grows.
Flexible order fulfillment, wherever you sell
Sell to every buyer, everywhere
Fulfill orders through all sales channels integrated with your Shopify store. That includes Facebook, Instagram, TikTok, Google Ads, and Pinterest.
Flash sale fulfillment
When you go viral, our fulfillment network will seamlessly handle your sales spikes. We ship 99% of all orders within one business day.
Subscription order fulfillment
Scale your subscription business by shipping orders with different items each month, or sending the same items to repeat customers.
Customize and track your inventory from port to porch
Real-time inventory tracking
Use our high-visibility tracking, dynamic routing technology, and reliable processes for freight, drayage, and transloading.
Undisrupted transportation speeds
Benefit from our diverse domestic, regional, freight and international transportation partnerships that ensure your inventory is prioritized, removing risk, cost and congestion.
Custom packing slips
Make your customers feel like they’re a part of your club with custom packing slips containing your logo, marketing material, and even discount codes.
Quick and smooth returns
Set your own return rules
Set product-level preferences for returned inventory and Shopify will restock or dispose of those items accordingly.
Earn your customers’ trust with smooth and prompt returns by processing refunds quickly from your Shopify store.
Make returns easy with our fulfillment experts. They'll inspect your returned products for potential damage, attaching notes and photos for your records.
Track your returns
Track the status of your returned items from shipment through product inspection.
Repackage sellable items
Minimize the cost of returns on your bottom line. We’ll restock undamaged products as sellable inventory after passing an inspection based on your guidelines.
Flexibility for customers
Improve retention and increase customer satisfaction by offering instant exchanges and credits with our Loop Returns integration.
Human support at every step
Fulfillment experts available
Our team of fulfillment experts will expedite your setup and ensure smooth fulfillment operations.
Always-on support from Shopify
Get help whenever you need it with Shopify’s all-day support team, which operates 24 hours per day, 7 days per week.
Weekend fulfillment support
In addition to Shopify’s 24-hour support team, you will also gain access to weekend support from Fulfillment Success Specialists.
Delight your customers faster with Shopify
Grow your business with simple, fast, and affordable fulfillment with a partner you already trust.