More people than ever are turning to online communities to find inspiration, connect with like-minded peers, and feel a sense of belonging. If you’re a natural connector, you can channel your relationship-building talents into entrepreneurship by building a paid membership hub.
A fitness enthusiast might launch an online group where members share workout routines, track progress, and access personalized coaching. A screenwriter could build a space where writers workshop scripts, access industry insights, and mingle with pros.
Building this kind of community requires delivering real value and marketing your offering to those who need it most. With tools like Shopify eliminating technical barriers, launching your site and managing subscriptions is easier than ever. Here’s how to create a membership site that builds bonds—and recurring revenue.
What is a membership site?
A membership site is a gated online community, often requiring payment for access to exclusive content, bespoke resources, and, most importantly, a network of peers. Members create accounts to log in and access content.
Beyond static features like forums, chat groups, or member directories, these sites often include live programming—such as Zoom calls, office hours, Q&As, and workshops—creating real-time connection opportunities. The most successful membership websites strike a balance between valuable content and meaningful interaction; members are often looking for more than information—they want a sense of belonging.
Access is usually granted through recurring payments or subscriptions charged monthly or annually. Some sites offer lifetime access for a single, larger payment. Different levels of membership at different price points can be associated with varying perks.
Membership sites serve different purposes, from fostering vibrant communities to delivering structured learning. Some focus on member interaction, like DIY renovation forums where users share project photos, compare tools, and plan meetups. Others center on education, such as computer vision communities offering coding challenges, peer reviews, and virtual fireside chats with AI aficionados.
Membership sites vs. subscription sites
Membership sites focus on community, while subscription sites primarily provide access to a catalog of existing content. Membership sites are typically a type of subscription site with an added emphasis on member-to-member relationships and live programming. On the other hand, subscription sites aren’t necessarily membership sites, as they can exist solely to deliver content without fostering any community interaction.
For instance, a cooking-focused membership site might offer live demonstrations, tailored and dedicated feedback on member dishes, themed baking challenges, and in-person meetups. In contrast, a cooking subscription site that isn’t membership-focused could offer access to premium recipes, technique videos, and meal planning resources—valuable content without the interactive component.
Types of membership sites
- All-in membership
- Drip-feed membership
- Fixed-term membership
- Freemium
- Cohort-based online course
- Online community
All-in membership
All-in memberships grant members complete access to every resource, feature, and live event within your membership program. This model simplifies pricing and typically commands a higher price point, generating steady revenue without the hassle of tracking usage across each membership tier.
The main challenge is making sure you have enough valuable content available at launch. Many sites offer both monthly and annual payment plans, with discounted annual pricing to encourage longer-term commitments.
Drip-feed membership
Unlike all-in models, drip-feed memberships release content over time. New modules, lessons, or resources delivered on a set schedule—weekly, monthly, or based on member progress—to avoid overwhelming subscribers and sustaining engagement throughout the membership term.
This approach gives you time to develop content as the program unfolds, rather than needing a full library at launch. It also encourages organic community interaction, as members engage with new material at the same pace.
Fixed-term membership
Fixed-term memberships run for a set duration—anywhere from 30 days to a full year—before ending or requiring renewal. This clear timeline creates a sense of urgency during enrollment—members know they must join now or potentially wait months for the next opportunity.
These memberships often use a cohort-based structure, where members progress as a collective through shared milestones. For site administrators, this structure allows for focused periods of content or resource delivery, followed by breaks to refine content before the next cohort starts.
Freemium
Freemium memberships follow the same model as freemium software: access to basic features is free while advanced features require payment. The free tier is like a taste test—offering enough value to build trust and entice customers while reserving the best resources, community access, and personalization for paying members. The goal is to grow your audience with free resources, then guide them toward a paid upgrade.
Since there’s no cost to join, freemium sites tend to attract more visitors than other models. But you need to strike the right balance between what you give away and what you reserve for paying members.
Cohort-based online course
Cohort-based online courses are often specialized membership sites with community at their core. Unlike self-paced courses, where students progress independently, cohort-based courses have participants move through the curriculum together. This includes scheduled interactions, peer accountability, and instructor feedback—creating a true membership experience.
For instance, an eight-week UX design course might have participants complete a weekly interface challenge, attend live wireframing demonstrations, and submit their prototypes for expert critique.
Online community
Online communities revolve around a shared interest or goal, where the primary value lies in member connections rather than content. Your role is as a conversation facilitator and community architect—guiding discussions, making introductions, and nurturing a space for meaningful interactions.
Successful communities often offer exclusive access to recognized experts or maintain a carefully vetted membership to ensure high-quality conversations among like-minded members.
Since member satisfaction depends on active participation—new discussions, responses, regular attendance—these models require ongoing management. As they grow, bringing in additional moderators can help preserve a personal touch that justifies the subscription price.
How to create a membership site
- Evaluate your idea
- Build your core content library
- Design your member journey
- Pick the membership platform that fits your community
- Figure out your pricing
- Map out your marketing approach
- Schedule community events
- Set up ways to collect member feedback
Here’s how to create a membership website:
1. Evaluate your idea
Before building your own membership site, make sure there’s real demand for your idea. Whatever your niche—from woodworking tutorials to graphic design advice—check that your idea addresses a need or desire people care about and that those people are willing to pay for what you’re offering.
To validate your concept before launch, ask yourself:
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Does a similar membership or paid community already exist in your niche?
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What unique value or content will you offer that others don’t?
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If no similar site exists, is the need being met elsewhere (like forums, YouTube, or books)?
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Are people actively asking about or searching for the solution you’ll provide?
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Is your ideal audience clearly defined, and do you know how to reach them?
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Have you gotten feedback from potential members (beyond friends and family) about their interest?
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Would they pay for a small sample—such as a one-time class or guide—as a test?
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Is the problem ongoing enough to provide long-term value and keep members engaged?
2. Build your core content library
Have a core content library covering the main topics or skills your audience cares about ready, so new members get instant value when they join. While this is especially important for knowledge-based membership sites, even community-focused memberships benefit from having foundational resources on day one—such as community guidelines, welcome guides, and FAQ docs.
Plan and organize this material in advance—by theme or difficulty—to make it easy for members to find what they need. For example, a woodworking membership might launch with beginner project videos and a few advanced plans available from day one.
Here are types of content you could prepare:
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Tutorials and lessons. Step-by-step videos or written guides that teach key skills or projects.
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Resource files. Downloadable templates, patterns, or worksheets (like design mood boards or woodworking blueprints).
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Case studies or examples. Real-world applications showing techniques in action (like a room makeover set of before-and-after photos or a finished project walkthrough).
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Quick reference materials. Checklists, cheat sheets, or tip lists that members can consult at a glance.
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Content archive. If you’re adding new material regularly, maintain an organized archive so latecomers can easily catch up.
3. Design your member journey
Map out the full member journey, from the moment they sign up through their long-term engagement. Designing a clear journey ensures members feel supported at each level. Here are three key stages and how to guide members through them:
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Onboarding. Welcome new members and help them get oriented. For example, send a warm welcome email, share a quick-start guide, or offer an intro course to help them dive in.
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Progression. Give members a path to follow as they use your content. Organize material by topic or skill level, and guide members on what to explore next. The goal is to help them see their skills or knowledge grow over time. Consider unlocking new resources, achievements, or badges to reflect their progress and keep them motivated.
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Retention. Keep members engaged over time by fostering community and delivering ongoing value. Encourage interaction, introduce fresh content or advanced topics for seasoned members, and celebrate milestones, like a one-year membership anniversary shout-out.
4. Pick the membership platform that fits your community
The technology behind your membership site should align with your goals and technical know-how. There are plenty of membership site platform options—whether you’re adding membership features to an ecommerce site like Shopify or choosing an all-in-one platform such as Kajabi.
Shopify makes it easy to launch a successful membership site with its free Subscriptions app, which integrates directly into your dashboard. You can offer services or products as recurring memberships, set customizable delivery frequencies, and allow members to manage their own subscriptions—like pausing or updating payments—without needing to contact you.
For more complex membership needs and structures, Shopify’s app store includes third-party subscription apps like Appstle Subscriptions, Seal Subscriptions, ReConvert, and Subi Subscription for Membership.
Whichever platform you choose, make sure it can:
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Securely handle recurring payments and different pricing options (e.g., tiers, trials, upgrades).
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Protect members-only content with secure logins and easy content management.
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Be user-friendly for both you and your members (including mobile compatibility).
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Support community features or forums if you want discussions.
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Scale as your membership grows without surprise fees—check for transaction charges, user limits, or add-on costs.
5. Figure out your pricing
Your membership fee should reflect the value you provide but still feel reasonable to members. Be open to adjusting based on feedback and how easily people sign up. There are a few pricing models to consider:
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Monthly or annual subscription. Members pay on a recurring basis, such as $30 per month or a discounted $300 per year.
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Membership levels. Offer various access tiers at different prices (e.g., a basic tier with core content and a premium tier that includes extra perks or personal support).
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One-time (lifetime) fee. Charge a single upfront price for lifetime access to all content.
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Freemium or trial period. Provide some content for free or offer a short free trial.
6. Map out your marketing approach
Even a great membership site won’t grow without marketing. You’ll need a strategy for both getting noticed (awareness) and turning interested people into paying members (conversion). Here are a few ideas worth trying:
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Content marketing. Develop and distribute free, useful content to draw people in. For example, a floral design expert might publish a how-to video for a simple arrangement project. This shows off your expertise and leads viewers to consider your paid membership.
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Email list and gated assets. Offer a valuable freebie (for example, a style guide PDF) to get people onto your email list. Use your list to share helpful content and occasional invitations to explore your paid membership for deeper learning.
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Social media posting. Stay active on the social platforms your audience uses. For instance, a personal finance coach might share quick budget-saving tips on Instagram to build trust while reserving full planning strategies for paying members.
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Free digital workshops. Host periodic livestreams and sessions to let potential members experience your teaching style and community. A children’s book illustrator might offer a free one-hour character design tutorial—giving potential members just enough value to inspire sign-ups for the full membership program.
7. Schedule community events
Regular community events keep members engaged and create a sense of belonging. Try to mix up event types to keep things fresh and appeal to different interests. Here are some ideas:
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Live critique sessions. This is ideal for creative fields. For example, lifestyle photography members can submit their recent portraits for live feedback during a group video call. This personal touch helps members improve and learn from each other.
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Member show-and-tell. Host casual gatherings where members show off their latest projects or wins. A coding club might run monthly demos where members demonstrate a useful function they’ve written or tool they’ve discovered.
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Challenges or contests. Run friendly competitions to motivate members and spark interaction. For instance, you could announce a weekly healthy meal prep challenge or a 30-day daily writing prompt. Members share their progress—photos, entries, or updates—which builds momentum and inspires others.
8. Set up ways to collect member feedback
To keep improving your membership, listen to your members. Decide early on how you’ll gather feedback at key points so you can learn what’s working and what to improve.
Build regular feedback loops into your plan using methods like these:
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Surveys at key times. For example, send a brief survey after a member’s first month, and follow up with another every few months. Ask what they love and what could be better.
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Quick polls. Post one-question polls on your site or in your community emails to gauge opinions on specific ideas (like which topic to cover next).
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Suggestion box. Provide an always-open channel for ideas—such as an anonymous form or a dedicated feedback email address. Encourage members to submit suggestions or report issues anytime.
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Personal outreach. Occasionally invite a few members to one-on-one chats or small group discussions. These in-depth conversations can reveal detailed insights and ideas that surveys might miss.
How to create a membership site FAQ
How do I build a membership website?
To build a membership website, choose a platform like Shopify, WordPress with membership plug-ins, or dedicated solutions like Circle or Kajabi. Then set up your content structure, configure payment options, and create your initial content library before launching to your audience.
Do membership sites make money?
Yes, a paid membership site can make money when they solve real problems for a specific audience. The recurring revenue model can create predictable income if you maintain value that members can’t easily find elsewhere.
What is the best platform for a membership site?
Shopify works well for most membership sites that require subscriptions with recurring payments and strong ecommerce capabilities, while WordPress offers flexibility through plug-ins like MemberPress. Platforms like Circle or Kajabi provide all-in-one solutions with minimal technical setup. Choose your membership website builder based on your skills, budget, and whether you need features like course delivery or community forums.