You Can Now Turn Conversations Into Sales With Shopify and Facebook Messenger

Shopify and Facebook Messenger announcement

We’ve already made it easy for you to chat with your customers in real-time using Facebook Messenger. Now, we’re making it easy to turn those conversations into sales.

Starting today, your customers will be able to browse and buy products in Messenger—all while chatting with you in real-time. To shop in Messenger, your customers will simply start a conversation with you, and then tap Shop Now to view your product catalog. When they discover something they love, they can buy it with just a few taps using Shopify’s checkout.

Get started with the Messenger channel by adding it in Shopify. The Messenger sales channel is free for all Shopify merchants.

How will Messenger help grow my business?



With Shopify and Messenger, you can connect with your customers, put a face to their names, and offer them a real-time, personalized service. This can help you build the same strong, one-to-one relationships neighborhood store owners once built with their customers. Establishing these deep, personal relationships is how you build brand loyalty; it’s how you build a company people love.

How can I get started with the Messenger Channel?

To start turning your Messenger conversations into sales, simply add the Messenger channel in Shopify, connect your Facebook Business Page, and pick the products you’d like to sell through Messenger. Immediately your customers will be able to start shopping right from Messenger.

The Messenger sales channel is free for all Shopify merchants.

Learn more about the Messenger sales channel at the Shopify Help Center.