Located in the lively Kaimuki neighborhood of Honolulu, Hawaii, The Public Pet is a thriving pet store that has reimagined the way pet owners shop for their furry companions. Founded by Jordan Lee, a Hawaiian native, the store aims to create a truly exceptional and one-of-a-kind experience. The name “The Public Pet” reflects the idea of community and mutual care rooted in Hawaiian culture. Jordan's vision is to make every pet owner feel welcome and supported, fostering an environment where the concept of "your pet is my pet and my pet is your pet".
This case study delves into the remarkable journey of The Public Pet and explores how funding through Shopify Capital helped fuel its growth and success. By leveraging additional capital, Jordan was able to overcome traditional financing challenges and unlock new business opportunities.
Challenge: Overcoming Financing Hurdles
As Jordan embarked on his entrepreneurial journey with The Public Pet, he quickly realized the hurdles posed by traditional financing options. Complex application processes and strict rules prevented him from accessing the funds needed to grow his pet business in Honolulu. Recognizing the need for a more accessible and flexible funding solution, Jordan sought out Shopify Capital to support his business expansion and overcome these obstacles.
“The best part about using Shopify Capital was how easy it was to apply for funding. Unlike traditional bank loans or other types of loans with complex rules and regulations, applying for Shopify Capital was a breeze.” — Jordan Lee, Founder of The Public Pet
Solution: Fast and Flexible Funding Through Shopify Capital
Right from the start of his retail venture, Jordan chose Shopify for its scalability. When Shopify Capital was introduced, Jordan saw it as an opportunity to access the funds he needed to grow his business. The simplicity of the application process and transparency of rules made Shopify Capital the perfect solution for The Public Pet. Unlike traditional bank loans, Shopify Capital provided a streamlined and hassle-free application process, removing the complexities and rigid rules that often discouraged Jordan from seeking financing elsewhere.
"I considered other financing options, but I quickly realized that adding Capital on top of Shopify was the best choice. Having all my systems integrated made tracking much easier. The payback process was a breeze. With automatic deductions from my daily deposits, I didn't have to worry about writing another check. The ease of transaction gave me peace of mind,” Jordan concludes.
The initial Shopify Capital loan had a dual impact for Jordan. It not only allowed him to expand his inventory and improve his store's fixtures but also effectively resolved the challenge of inventory shortage. Given the rapid turnover of inventory, Jordan consistently needed to purchase more stock. With the loan, he was able to confidently invest in additional inventory to meet the high demand. This immediate impact played a pivotal role in attracting more customers and creating an appealing shopping experience. As a result, The Public Pet became a sought-after destination for pet owners seeking top-quality products and a distinctive shopping experience.
“Shopify Capital has made it easy to take advantage of more opportunities. Funding allowed me to grow my inventory, expand my team, and improve my retail store.” — Jordan Lee, Founder of The Public Pet
- Grew the size of their team, adding hours to payroll and expanding benefits.
- Invested in inventory and their retail store to expand product lines and improve aesthetic.
- Enjoyed peace of mind with fast access to funding and hassle-free repayments through Shopify Capital.
- Increased revenue by 40 to 50 percent.
- Built a community by connecting with local customers and businesses.
Shopify Capital has been instrumental in The Public Pet's success, providing Jordan with the access to the necessary funds to grow his business and elevate the pet industry in Hawaii. With easy access, flexibility, and transparent repayment, Shopify Capital empowered Jordan to take calculated risks, expand inventory, strengthen the team, and build a thriving community. It enabled Jordan to realize his entrepreneurial vision and transform The Public Pet's growth journey and the Kaimuki community around him.
All loans through Shopify Capital in the United States are issued by WebBank.