iCollection Shop

iCollection Shop is an online retailer who stocks a large range of cases and accessories for iPhone, iPad and Mac which you can't find on the high street. We stock several well known brands such as LifeProof, Incase, Belkin and DODOcase.

What are the key factors that have helped your store be successful?

One of the main things we pride ourselves on is our customer service, we ensure that every order is dealt with in a timely manner. Not only do we aim to give great service during the transaction, we also ensure that other queries and after sales are dealt with in an individual way. This has really helped us be successful through great feedback and word of mouth.

One of the most important things we did at the start was research the market to see what people really wanted in an iPhone, iPad or Mac accessory. From these findings, we decided to focus on premium, quality products that are built to last and give personality and character to your device.

Something which we are extremely proud of is our ability to create great relationships with our suppliers and the product manufacturers. This has lead us to the opportunity of appearing on several of our brands websites as official supplier of their product. Not only is the great from a marketing perspective, it also gives the customer the reassurance they are purchasing from a reputable company.

We love to use social media, over our Facebook, Twitter and Google + accounts we have built a following of over 3000 people who regularly see updates of new products, conversations with other users and photo galleries from blog posts. We believe that through using social media you can connect and inform your customers easily about what you do as a business, given you also the ability to create a personality for the business.

We are still a small team here at iCollection Shop but have been able to keep up with growing demand through improving productivity, constant communication and a love for what we do.

What are your top recommendations for new store owners?

Our top recommendation for any new Shopify store is to make use of the fantastic support available to you. Also, make sure that you use all the tools available on Shopify to help increase the awareness of your page with the built in SEO features and make sure that the content you upload to your site is relevant and informative.

Any Closing Remarks?

We are still a small team here at iCollection Shop but have been able to keep up with growing demand through improving productivity, constant communication and a love for what we do.

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