Shopify Ping

Use the power of chat to grow your business

Spend more time with your customers and attract new shoppers with Shopify Ping.

Download the iOS app
4.8 stars, 250+ Ratings

Hey! Found your store on Instagram. Do you have food pins?

Yes! What are you thinking?

I love junk food…

What about a hot dog pin?

In-chat selling

Give your customers a better buying experience

Share products and discount codes

Since your store and customer conversations are together in one place, it’s simple to share items, make sales, and build strong relationships.

Simple organization

Keep your messages in one place

Focus on customer conversations

Instead of switching between chat apps, save time and manage customer service from Shopify Ping.

Integrates with your favorite apps

Shopify Ping works with Facebook Messenger and more coming soon.

“Shopify Ping makes it so easy to chat with my customers on the go! Plus, all the conversations are kept organized in one app.”
Justin — Neptune & Co.

Marketing automation

Promote your store

Get expert marketing advice

Expand your reach with help from your virtual assistant, Kit, built-in to Shopify Ping.

Turn shoppers into customers

Attract new shoppers to your store and spark conversations to boost sales.

Learn about Kit